Stakeholder Management
May 26th, 2022
LO1: Demonstrate an awareness of the key stakeholder perspectives in delivering and managing service experiences. LO3: Identify the interrelationship between financial and legal requirements and decision making within a service organisation. • Using definitions, identify external and internal stakeholders of a service business • Provide examples of the positive and negative influence of stakeholders • Identify relevant legislation that impacts the service business and the impacts of not following the law • Explain the importance of sound financial management and the tools needed for this